Senior Management Team visits to celebrate the WP Engine Limerick first Anniversary – Members of the Senior Management team of WP Engine travelled to Limerick to mark the first anniversary of WP Engine establishing their first customer service hub outside the United States.
Senior Management Team visits to celebrate the WP Engine Limerick first Anniversary
By I Love Limerick Correspondent Jordan Mac Cormaic
It has been a year since the WP Engine Limerick Technical Support & Innovation Centre was opened to expand the company’s global presence and members of the Senior Management team recently travelled from America to the Limerick office to mark the one-year anniversary.
Mayor of the City and County of Limerick Cllr Stephen Keary, as well as senior officials from Limerick City and County council, also visited the Limerick Technical Support & Innovation Centre to mark the anniversary.
WP Engine is a Texas-based firm and is the world leader in delivering managed services for premium websites built on WordPress. Approximately 5% of the online world visits a website powered by WP Engine every day.
WP Engine powers amazing digital experiences for websites and applications built on WordPress. The company’s premium managed hosting platform provides the performance, reliability and security required by the biggest brands in the world while remaining affordable and intuitive for smaller businesses and individuals.
WP Engine’s Technical Support & Innovation Centre is located in downtown Limerick in the centre of the city’s cultural and artistic scene. Since inception the team has grown tremendously, starting with eight employees and currently at around 30 hires. There are four departments in Limerick that consist of Customer Experience, Network Operations, Marketing, and R&D.
Globally, over 350,000 digital brands trust WP Engine with their online reputation across 136 countries and counting. Since the launch of its London office in 2015, WP Engine’s customer base has more than doubled.
The company offers award-winning 24/7 support 365 days a year, a key factor in providing the best customer experience possible and building its reputation as the platform upon which the world’s best brands can rely.
The expansion in Limerick, the first customer service hub outside the U.S., allowed WP Engine to continue to hire the best customer experience representatives regardless of geography and get closer to its customers in EMEA.
Further, drawing on the highly skilled technical talent in Ireland’s third largest metropolitan area, the new centre has expanded what is already the industry’s largest R&D organization with a dedicated team based in Limerick to accelerate development of WP Engine’s state-of-the-art managed WordPress platform.
In addition, this year alone WP Engine’s Limerick office has participated in several give-back opportunities, with charity involvement including St. Vincent de Paul – Giving Tree, Breast Cancer Awareness, and Darkness Into Light.
They’ve also started offering a new scholarship at Limerick Institute of Technology (LIT) to help train the next generation of tech leaders in Ireland.
As the WP Engine Limerick Technical Support & Innovation Centre continues to expand, there are ongoing opportunities for those looking to get experience in tech and grow their careers.
You can find current job openings in Limerick here: wpengine-careers.com/office-location/limerick
To visit the official WP Engine website click here
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