Organised by the Limerick branch of Junior Chamber International the aim of the competition was to find Limericks Friendliest Business and acknowledge those who go beyond the call of duty and celebrate the personal touch in businesses throughout Limerick.
Ireland is known as the friendliest nation in the world and this competition sought to find out if we have the friendliest workers in the world.
The JCI Friendly Business Awards recognise the important role that local industry plays in the continuous development and improvement of our country. The project aims to award friendly businesses, which go that extra mile and provide an outstanding customer service for their clients and their community. It is particularly important in this economic environment to highlight businesses that don’t allow their standards to slip and continue to provide quality services.
“This was a chance to celebrate customer service and it was a great opportunity for Limerick businesses” said Elizabeth O’Keeffe, president of the Limerick branch of the Junior Chamber International. “With the current pinch in the economy it is so important for businesses to be able to set themselves apart from their competitors. The businesses who go that little bit further will survive and thrive when the economy picks up” she says.
Secret shoppers visited participating businesses posing as customers – the top five criteria are customer care &friendliness, eco-friendliness, shop layout &design, disability access and online digital presence.
The George Boutique Hotel is the 2012 winner of the Limerick FBA award. They were put forward to the National stage of the competition and were successful in beating several other competitors from around Ireland to secure the National Award for Disability Access at the JCI National Friendly Business awards in Westport last weekend.
General manager Altaf Khan was delighted with the win. The management &staff of the George Boutique Hotel are perfect examples of how excellent standards of service and quality will be appreciated and recognised by the people that they seek to serve.